Chen and Amara are international students in the U.S. They are originally from China and Indonesia. They are talking about the caption on the news today dealing with their international student immigration status.

Source: voanews.com
Chen: Amara, look at this news!
Amara: Hmm ... this will affect our opportunity to get an internship.
Chen: Indeed. Employers normally require the receipt notice from Optional Practical Training for working or internship permission.
Amara: Yes. Without it, the immigration agency is not able to find the applicant's name in their computer system.
Chen: Well, we need to wait, then.
"... Without it, the immigration agency is not able to ..." (Sentence 4)
The meaning of the underlined word is ....